Note: If you've purchased a SketchUp Subscription, there is no license information to locate. When you sign into SketchUp it will automatically sync with our servers and authorize SketchUp for use. The information below will only apply to older versions of SketchUp, or SketchUp 2019 using a Classic License. When your purchase a SketchUp Pro license, you receive an email from that contains your license details, which include a serial number and authorization code. If you have downloaded, installed, and authorized a copy of SketchUp Pro, follow these steps to retrieve your license information: If you can’t find this message by searching your email messages or by looking in your email software’s spam or junk folder, you can retrieve your license information online. In SketchUp Pro, look up the serial number by selecting Help > License (Microsoft Windows) or SketchUp > License (Mac OS X).In the License area of the Welcome to SketchUp window that appears, copy the text in the Serial Number box.Paste the serial number in the Pro License Serial Number box.Type the first name, last name, email address, and company name used to purchase your license. Once SketchUp Pro 2017 has obtained a license you will need to Choose a Template and then you can start using SketchUp.Check the email account that you used to purchase SketchUp Pro.

If you filled out the form correctly, you receive an email message with your license information.

In this case, you will need to contact your reseller to convert the license.Tip: When you enter details into the Resend License form, if you make a typographical error, you won’t receive your license information. If you need to convert your license to work with another OS, email our Sales team unless you purchased SketchUp Pro through a reseller. You can tell which version of SketchUp your license supports by looking at the last letter of the serial number: For example, a SketchUp Pro license for Windows won't work on Mac OS X version of SketchUp Pro. Solution 3 - Ensure license matches correct Operating System (OS)Īt this time, SketchUp Pro licenses aren't cross-platform compatible. You can tell by looking at the first letter of the serial number:

Solution 2 - Ensure license matches correct version of SketchUp ProĬheck that your license corresponds to the correct version of SketchUp Pro.

Copy and paste your license information into the Authorization box. To find your SketchUp Pro license serial number, please do the following based on your operating system.

In the Welcome window, click Start using SketchUp.

Sketchup 2017 serial number